Services → My Domains at portal.advancedhosting.com/clientarea.php?action=domains lists what you hold. Use Register a New Domain to buy one, or Transfer Domains to Us with the EPP code from your current registrar to move one in.
How to register or transfer
-
Review what you have. Open My Domains for each domain's registration date, next due date and status.
-
Register a new one. Use Register a New Domain, type the name, pick the extension and press Search. Available names go into the cart; taken names are shown as unavailable, usually with alternatives.
-
Transfer one in. Use Transfer Domains to Us and enter the domain. You need the authorisation (EPP) code from your current registrar, and the domain must be unlocked there.
Both routes finish in the cart and are paid for like anything else — see Checkout and payment.
What happens next
-
A registration is usually live within minutes.
-
A transfer waits for the losing registrar to release the domain, which can take up to five days and often needs you to approve an email they send. The domain keeps working throughout.
Owning a domain and using it are separate steps: the zone still needs records — see DNS Manager.
About renewals
Domains renew on their own due date, not with your services. Watch the next due date on My Domains: a domain that lapses can be expensive or impossible to recover.
Troubleshooting
-
The domain is not available
It is already registered by someone else. Try another extension.
-
My transfer was rejected
Almost always one of three things: the domain is locked at the current registrar, the EPP code is wrong or expired, or the domain was registered or transferred less than 60 days ago.
-
The domain does not resolve after registering
Registration and DNS are different things. Add the zone and its records — see DNS Manager.
Frequently asked questions
-
How long does a domain transfer take?
Up to five days, depending on how quickly the losing registrar releases it and whether you approve their confirmation email.
-
Where do I get an EPP code?
From your current registrar's control panel. It is sometimes called an authorisation code or auth-info code.
-
Does my domain renew automatically?
It renews on its own due date, separately from your services. Keep an eye on the next due date shown on My Domains.
