Viewing articles tagged 'support'
Sign-in and first steps
The client area at portal.advancedhosting.com is where you order services, pay bills, manage...
How to update billing details and manage contacts
Why it matters Your account details appear on every invoice, so they have to match what your...
How to open a support ticket and reply to it
How to open a ticket Click Open Ticket button in the top bar at...
Maintenance, knowledgebase and announcements
Get immediate answers When something unusual happens, check if there is an incident banner...
How to report abuse or complain
We appreciate your vigilance There are two routes, both reaching the same team: email us...
Where to find the service agreement and policies
It is always nice to refresh the recollection of the terms and policies you agreed to when...